The mattress was uncomfortable, but we enjoyed the tram access to the city.

Poolside calm amidst city bustle

The swimming pool was a delightful oasis, complemented by attentive staff who offered great service, ensuring we had everything we needed to relax. Breakfast was also a highlight with a varied selection.

Unfortunately, the air conditioning left much to be desired, making certain nights uncomfortable. the location, while near a tram stop, felt a bit distant from the vibrant city center.

A. Spacious family room
B. Helpful staff
C. Excellent breakfast

A. Poor restaurant service
B. Shower cubicle issue

The comfortable beds and lovely decor significantly enhanced the experience, while the swimming pool and outdoor bar were especially enjoyable during hot days. the restaurant service was frustratingly slow, and the lifts were out of order, making it difficult for families with children. though the quality of food was decent, it didn’t match the pricing.

For dads, it would be great if the pool had clearer hours.

Couple getaway, decent spot

The service was super fast, just like I need things to be. They even helped us with late check-out, which was a lifesaver! ! Seriously, the breakfast had a fantastic selection and made it worth waking up.

It wasn't exactly cheap but still fine for a stopover.

Awesome place with free wi-fi, a seasonal outdoor pool, and a bar/lounge area. On my first stay, the staff helped with shopping tips, and their friendly service made a difference. I’m returning for a weekend!

the bathroom could use some fixes like better lighting. but the pool area was lovely! and the breakfast had a great selection. staff were friendly and the location was peaceful.

The comfy beds and nice decor made our stay enjoyable. The kids loved the outdoor pool activities.

It was just a strong match for a temporary stay in Bordeaux with best value. The staff were incredibly attentive, making sure my room was always clean and tidy. Consider asking for room service for a more convenient meal option.

Family with children should think twice

The staff were incredibly friendly, especially the woman at the reception who helped us with our room issues. Breakfast was quite nice too, we enjoyed the typical French pastries!

It wasn't exactly cheap, but still fine for a stopover.

Comfortable room but disappointing service

I recently stayed for 4 nights and found the 4th-floor rooms to be redecorated and quite comfortable. the overall service left much to be desired, particularly in the restaurant where the quality of food didn’t match the price, and the slow service had us eating at different times. it was frustrating that the lifts were not operational, making trips to the room with kids a challenge.